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Support and maintenance

By its maintenance system, Monting-I guarantees to its customers high availability of SW products and an end-user service of high-quality. Knowhow and experience of our employees are available to our customers at all times. Support and maintenance encompass preventive, corrective and adaptive maintenance.

To its customers, Monting-I offers following maintenance services based on prompt reaction and swift initial and final problem solution:

  • Remote technical support 5x8 Continuous system support from 9 a.m. to 5 p.m., Monday through Friday.

  • Remote technical support 7x24 Continuous system support 0-24 h, daily.

  • Support in customer's premises Our experts are available for maintenance and product support at request.

 

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